Who We Are
Townsend Building Services specialises in providing services to the insurance, commercial and strata sectors throughout the East Coast of Australia.
We are committed to providing excellent project management and workmanship by adhering to strict compliance and safety guidelines.
Download Full Capability Statement (PDF)Experience the Townsend Difference
Our highly experienced team are driven to exceed your expectations, specialising in providing a personalised approach, innovative solutions, and unique strategies to ensure seamless delivery and exceptional outcomes.
Our team are equipped and prepared to manage a range of events, from minor incidents to catastrophic disasters such as floods, fires, and storms.
At Townsend Building Services, we genuinely care and ensure the customer is at the forefront of everything we do. With decades of experience, we are backed by a dynamic and passionate leadership and project management team, responsive customer service specialists, and respected subcontractors.
Integrated Capability
We operate through dedicated divisions to provide integrated solutions for all residential, commercial or strata insurance claims of any scale, in addition to non-insurance construction and repairs. We are ready to respond and deliver 24 hours a day, 7 days a week.
Emergency Makesafe Division
- Roof protection – tarping and repairs
- Securing of collapsed ceilings
- Removal of fallen trees and debris
- Class A friable asbestos removal
- Structural intervention after building impact
- Safety and security – door and window boarding
- Public safety protection
- Catastrophe emergency response 24/7
- Securing sites – hoarding and temporary fencing
- Urgent glass repairs
- Reinstating essential services
- Flooding
Insurance Repairs
- Damage assessments
- Causation reports
- Project management
- Repair and replacement of all damaged building elements
- Complete certification and handover
Major Loss Division
- Full rebuilds of projects $1M+
- Residential and commercial
- Damage assessments
- Managing contractors
- Causation reports
- Project management
- Design and construct
- Certified structural repairs
- Complete certification and handover
Construction and Strata Remediation
- Damage assessments
- Causation reports
- Structural and façade repairs
- Balcony safety and waterproofing
- Non-compliant cladding replacement
- Repairs and restoration of heritage features and finishes
- Consultant engagement
- Council submissions
Our Values
Passion
We are dedicated to excellence and delivering exceptional results.
Drive
We continuously innovate and strive for improvement.
Care
We prioritise the well-being of our employees, clients, and customers.
Commitment
We are dedicated to delivering on our promises.
Where We Service
Townsend Building Services proudly services locations across Australia:
- North Queensland
- Queensland
- New South Wales
- Australian Capital Territory
- Victoria
- South Australia
- Western Australia
- Tasmania
Certification and Compliance
Building Licences
- QLD 1028031
- NSW 187070C
- VIC CDB-U 59131
- SA BLD 276967
- TAS 101632958
- ACT 2020270
- WA BC101401
Memberships & Certifications
- Master Builders Association
- Housing Industry Association
- Australian Timber Floor Association
- Wall and Ceiling Association
- CM3 Certified
- Strata Community Association
- Institute of Inspection Cleaning & Restoration Certification
Business Details
Business Name: Townsend Building Services
Phone: 1300 827 835
Email: tbs.admin@tbs.com.au
Address: Level 1/85 W Burleigh Rd, Burleigh Waters QLD 4220